Head of Core Platforms, Cloud Engineering, Applications, Infrastructure, ITSM and Operations

Tshidiso Ledimo is a senior technology executive and transformation leader currently serving as Group Head: Core Platforms, Cloud Engineering, Applications, Infrastructure, ITSM & Operations at Santam Insurance. In this role, he leads enterprise-wide platform strategy and operational excellence across cloud, infrastructure, core insurance systems (including Guidewire), and service management—ensuring scalability, resilience, security, and measurable business value across Santam Limited and Santam Namibia.

With over a decade of leadership experience spanning financial services and media, Tshidiso has held strategic roles at MultiChoice Group, Standard Bank South Africa, and Barclays. His expertise covers IT service management, production systems availability, cyber and security transformation, risk and compliance governance, and large-scale service integration. He is recognized for translating enterprise strategy into executable roadmaps, optimizing total cost of ownership, strengthening vendor ecosystems, and building high-performance teams across geographies.

An MBA candidate in Digital Transformation at Johannesburg Business School and a holder of multiple industry certifications including CISA, COBIT, ITIL, and ADMP, Tshidiso combines technical depth with strong business acumen. He is passionate about cloud transformation, operational resilience, and positioning technology as a strategic growth enabler within complex, regulated environments.